What is Columbia River Precision [CRP]?

Our Motto: If it's worth doing, it's worth doing with passion!

We at CRP have a work hard, play hard philosophy so Our Motto comes easily! We absolutely love what we do and you will see it shows in our products! We feel it is an honor to provide beautiful, high-quality, US-made EDC Fidget Spinner products to you. We take pride in our craftsmanship and only put our best work on the market. All of our products are uniquely designed and found to be both soothing and remarkably entertaining for all ages. All materials used here at CRP are High Quality, Domestic Sourced, CNC Machined and often of Military Grade. Your Satisfaction is Guaranteed. You, our customers, constantly inspire our product quality and design, because nothing is more important to us than your satisfaction. 

 

How do I order Custom Laser OR 3D Machine Engraved EDC Fidget Spinner Bearing Shield Upgrades?

Simply place your Order Here. Please note the Step-by-Step Directions are located in the lower description area. Please send a clean, high-resolution image of your desired custom design to joel@columbiariverprecision.com. The example shown on the left is acceptable, the example on the right is not.

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Don't have a design file? Don't worry, we can help. Please Contact Us with a detailed description of what you're looking for and we will do our best to provide you with a design. However, this could add to the Processing/Setup Fee.

 

Refunds, Returns, Exchanges or Modifications:

Here at CRP we strive to please. If you are not completely satisfied with your purchase, please Contact Us immediately and allow us to provide a solution. 

 

What if my order is lost or damaged during shipping?

We apologize for the inconvenience! We provide a Track My Order feature on our website.  If you feel your order has been lost please Contact Us immediately and allow us to help you locate it. If your order has been damaged in any way during the shipping process please Contact Us, providing a picture and detailed description of how the product was damaged. 

 

How do I contact CRP?

There are a few ways to get in touch with us here at CRP:

We provide a Contact Us page on our website.

Please include as much information (order number, full name, email address, shipping address, etc.) as possible. Product photos are encouraged if applicable. The more knowledge we have the better we will be able to assist you. 

We are also very active on Social Media (Facebook and Instagram).

 


When will I receive my CRP EDC Fidget Spinner and/or Bearing Shield Upgrades?  Will I receive tracking information?

Order processing usually takes 2-5 business days (some color processing MAY extend your order to up to 12 business days). Once your order has been processed US shipments typically take 2-5 business days. You will receive multiple emails throughout the order process including a tracking number once your order has been shipped. We also provide a Track My Order feature on our website for your convenience. 

 

How much will Shipping cost?

Shipping and handling fees are calculated at the time you place your order and depend on your shipping address. We offer FREE Shipping in the US and Canada for all orders of $100 or more and FREE Shipping Everywhere in the World for orders of $199 or more. 

 

Is Rush Delivery available?

Rush delivery is available, however we do not keep ALL Color Options in stock at ALL times. Therefore, if you would like to find out if Expedited Processing and/or Shipping are available for your particular order, please Place Your Order and then Contact Us. Based on availability we will give you an Expedited Processing and/or Shipping quote and will then adjust your order fees accordingly.

 

When will I be Charged for my CRP EDC Fidget Spinner Product(s)?

You will be charged at the time of purchase.

 

Do CRP EDC Fidget Spinners and Bearing Shield Upgrades come with a Warranty?

Yes, we stand behind our products, if there are ever any questions or concerns please feel free to Contact Us.

 

What happens if my bearing needs to be replaced?

Bearings should never need to be replaced with the exception of being subject to severe environmental conditions such as; allowing the build up of excessive sand or grit, the use of improper cleaning solutions, or the use of compressed air in attempts to accomplish high RPM.

If your Bearing is not functioning properly or up to your standards we highly suggest giving it a thorough cleaning. We offer a Proper Cleaning instructional page on our Website as well as Cleaning Kits (which include specific, simple directions for use as well).

 

May I change my order?

We at CRP value all of our customers and understand mistakes happen. If you have made a mistake within your order whether it be your contact info, shipping info, or product order itself, please Contact Us so we can advice and/or make necessary adjustments for you. Please send your request with as much information as possible. To better assure timely processing and customer satisfaction please take care to double check your order before purchase.   

 

Can you change the customs declaration on my International order to something inexpensive so I can avoid spending outrageous taxes when it arrives?

Unfortunately, our legal advisers have suggested this presents too much risk to our business, so we cannot lower the value on your customs declaration.

 

When/where can I buy a CRP Spinner and/or EDC Fidget Spinner Bearing Shield Upgrade set?

You can purchase our product(s) at our Online Store, at our Etsy Shop, or via our Facebook Shop. We’re blessed to have customers like you and would be honored to spread our love for the amazing toy that is The Spinner. Please "Like" and "Share" our page and products on all Social Medias. You are appreciated.

 

How do I buy a Custom CRP EDC Fidget Spinner?

Like our product, but haven’t seen “your perfect spinner”? Don’t fret. In our efforts to please any and all visitors we provide both We Build and You Build products. If you haven’t quite found the Spinner-Bearing Shield combo you’ve been dreaming of; The Configurator is just for you!  Already have The Other Guys’ Spinner, but love our Bearing Shield Upgrade options? Good news! We offer Bearing Shield Upgrades for both 608 and r188 bearings! Still haven’t found what you’re looking for? Don’t worry! We Love What We Do and We Want You To Too! Contact Us with a detailed description of what you’re looking for and we’ll see what we can do to quench your thirst!

 

When/where can I buy accessories like buttons, protective cases, cleaning cases, etc.

Check out our Online Store.  Feel free to either use the Search feature or locate the “Products” tab in our Main Menu where you will find a Dropdown with direct access to each of these categories. If you still cannot find the item you are looking for please feel free to Contact Us and let us know what you’re in search of.

 

I’d like to receive Notifications for new and/or upcoming product releases, sales, coupon codes, etc.

Great! We welcome you to Sign Up HERE!

 

Troubleshooting

Please see our Proper Cleaning page online. If you’re still having issues please Contact Us immediately so we can assist you!